RMA Details
Invoice Number : I215752
Request date : 10/06/2010
Part Number : 262586-B21-
Serial Number : d02pld841b
Condition : Refurbished
Quantity : 1
Replacement : Yes
Reason : Defective
Explanation : The local KB/Mouse ports don't seem to work. Connected a PC to the serial port to access the command line configuration and the banner has a message that reads "Keyboard/Mouse Subsystem FAILURE" above the menu. Tried restarting the unit and then
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